Parts Specialist

About the role

We are looking for a customer-focused individual to join our parts team in Fishers, IN.

Responsibilities

• Reading catalogs, schematics and computer displays in order to determine replacement part/s and pricing.
• Determining replacements part(s) required according to inspection of old parts, customers’ request or customers’ description of malfunction.
• Receiving shipments of order, placing machine down and stock orders.
• Taking a complete inventory, marking and storing parts according to prearranged systems.
• Examining parts for defects, and exchange of defective parts.
• Advising customers on substitution or modification of parts.
• Receiving and filling telephone orders.
• Filling customer orders from stock.
• Preparing invoices, pic-packs and sales receipts.

Qualifications

• A high school diploma or equivalent.
• At least two (2) years of experience in a customer service position is preferred.
• Prior experience working a parts counter is a plus.
• Bi-lingual in English and Spanish is strongly preferred.
• Communicate effectively verbally and in writing.
• Intermediate computer skills, including (but not limited to); CDK, Microsoft Office and internet functions.
• Effectively handle lifting various objects weighing up to 50 lbs.
• Ability to stand for long periods of time.

Benefits

• Medical PPO Plans
• Dental PPO Plans
• Vision Plan
• 401(K) Profit Sharing
• Company provided life insurance
• Supplemental life insurance
• Company provided accidental death & dismemberment
• Company provided long & short term disability
• Paid Holidays
• Paid Sick Days
• Paid Vacation

Pay

N/A

Schedule

N/A