Parts Specialist

About the role

United Engines is hiring a Diesel Parts Specialist at 7255 Greenwood Rd, Shreveport, LA 71119. The role involves selling spare and replacement parts and equipment in a repair shop or parts store for multiple product lines.

Responsibilities

• Read catalogs or computer displays to determine replacement part stock numbers and prices
• Determine replacement parts required based on inspections of old parts, customer requests, or customers' descriptions of malfunctions
• Receive and fill telephone orders for parts
• Fill customer orders from stock
• Prepare sales slips or sales contracts
• Receive payment or obtain credit authorization
• Take inventory of stock
• Advise customers on substitution or modification of parts when identical replacements are not available
• Examine returned parts for defects, and exchange defective parts or refund money
• Mark and store parts in stockrooms according to prearranged systems
• Discuss use and features of various parts, based on knowledge of machines or equipment
• Demonstrate equipment to customers and explain functioning of equipment
• Place new merchandise on display
• Measure parts using precision measuring instruments to determine whether similar parts may be machined to required sizes
• Repair parts or equipment
• Calculate and provide sales quotes to customers on multi-part orders

Qualifications

• Ability to perform work accurately and thoroughly
• Ability to communicate in writing clearly and concisely
• Ability to communicate effectively with others using the spoken word
• Ability to take care of customers' needs while following company procedures

Skills

• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Oracle experience preferred

Requirements

• High School Graduate or General Education Degree (GED)
• Two to four years related experience

Physical Conditions & Requirements

Parts department environment. Parts storage area may not be air conditioned.