Parts Specialist

About the role

Process quotes for both internal and external customers. Process orders for both internal and external customers via phone calls, emails, or walk-ins at the counter. Maintain call notes for both quotes and orders in an orderly and easy-to-access manner.

Responsibilities

• Receive material coming into the building by vendors, customers, or other warehouses accurately and promptly.
• Verify the quantity and description of materials received by checking merchandise against the packing list.
• Examine incoming shipments, reject damaged items, and appropriately report/record any discrepancies.
• Accurately place materials on shelves, in racks, or other designated storage areas in an orderly manner.
• Enter quantity received against the purchase order in the computer system and print backorder and inventory stock put-away list.
• Attach identifying tags or labels to materials.
• Assemble and fill orders to be shipped to customers.
• Prepare all shipping documentation.
• Review all orders to determine if they were picked correctly.
• Ensure warehouse/equipment is maintained on a regular basis.
• Safely operate all necessary equipment in the work area.
• Accurately identify and count stock materials as listed on the cycle count list.
• Document all incoming and outgoing parts filed for warranty, properly tag and store until called for return.
• Ship all warranty parts for both parts and service to vendors and submit tracking information to the warranty administrator.

Requirements

• Competencies:
• Solid reading skills – must be able to read orders and match orders on shipping tickets to items picked.
• Basic math skills and reasoning skills.
• Ability to understand and execute instructions.
• General understanding of the warehouse and footprint.
• Physical Requirements:
• Able to move/lift up to 50 lbs. unassisted.
• Able to withstand temperatures in a typical warehouse environment.
• Position spends an amount of time standing, walking, lifting, pulling, and pushing.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.