Parts Specialist

What You’ll Do

• Support customers and teammates with accurate, timely parts research, quotes, and order processing
• Investigate and resolve parts discrepancies to keep orders, shipments, and deliveries on track
• Maintain clear, organized records while entering data across systems with precision
• Handle inbound calls and use digital tools, manuals, and resources to find the right solutions

What You’ll Bring

• Experience working with parts (automotive, construction, or material handling), with the ability to understand customer needs and find the right solution
• A strong customer-first mindset, balancing priorities between customers and internal technicians with a sense of urgency
• Sharp attention to detail and comfort learning and working across multiple systems and data
• Clear communication skills and experience in customer service or call center environments