Parts Specialist

Specific Duties

• Aid in keeping the parts department clean and professional.
• Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
• Aid in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
• Take a proactive approach to inventory control by assisting and or reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines.
• Proactively study and stay current on industry and product information.
• Pick up and deliver parts for customers and vendors as needed.
• Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements

• Formal parts training and or industry experience.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Computer skills.
• Strong organizational skills.
• Interpersonal skills.
• Customer service skills.