Parts Specialist

About the role

RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. Join an industry-leading team providing a world-class experience for customers who do vital work. The RDO Equipment Co. Aberdeen store is in the Midwest Agriculture division, selling and servicing John Deere agriculture machinery and parts. One of five stores in South Dakota, the Aberdeen location primarily serves crop and livestock farmers in the surrounding areas. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. The company lives by its core values, offers a supportive environment, diverse product lines (agriculture and construction equipment), a supportive team, recent shop expansion, and a connected team environment where colleagues regularly get together outside of work.

Responsibilities

• Customer service: Be the friendly face and expert voice that guides customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep stock in check with a keen eye for detail and love of order.
• Parts lookup: Master the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects commitment to quality.

Requirements

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Benefits

• Competitive wages and profit-sharing program to match skills and experience.
• A comprehensive benefits package that supports well-being (see RDO's benefits page for details).
• Opportunity to participate in a career path program that gives autonomy to manage your own career.

Pay

$23 - $30+ per hour