Parts Specialist

General Duties And Responsibilities

• Support the technicians by processing parts orders in a timely manner
• Answer parts telephone calls and wait on walk-in customers promptly and courteously
• Aid customers by researching parts from the manufacturer's parts manuals
• Create parts quotes; once approved, enter orders in the computer
• Operate in a professional and courteous manner to exceed customer expectations both in presentation and communication
• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"
• Promote the TLM "Toyota Lean Management" philosophy

Educational/Job Requirements

• A High School Diploma or equivalent
• One to two years of experience in a parts department and working with/sourcing parts
• Basic technical knowledge of automotive or forklift components
• Proficient knowledge of Microsoft products including Outlook and Office 365
• Excellent verbal and written communication skills to associates, customers, and managers, while protecting the organization's values

Company Overview

ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving their business. We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other. ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.