Parts Specialist
O'Reilly Auto Parts · Belle Fourche, SD · 1 mo ago
Full-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to parse the posting.
The posting text:
"The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job Functions Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details."
We need to remove boilerplate: EEO, accommodation instructions, etc. Also remove duplicated lines, navigation, cookie, legal, etc. So we keep core job description.
We need sections: maybe About the role (intro), Responsibilities (essential job functions), Requirements/Skills (Skills/Education/Knowledge/Experience/Abilities Required), Benefits (Total Compensation Package). Pay and Schedule not present (no explicit pay or schedule). So we should not include Pay or Schedule sections.
We must not repeat job title as heading. So we start with maybe
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to parse the posting.
The posting text:
"The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job Functions Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details."
We need to remove boilerplate: EEO, accommodation instructions, etc. Also remove duplicated lines, navigation, cookie, legal, etc. So we keep core job description.
We need sections: maybe About the role (intro), Responsibilities (essential job functions), Requirements/Skills (Skills/Education/Knowledge/Experience/Abilities Required), Benefits (Total Compensation Package). Pay and Schedule not present (no explicit pay or schedule). So we should not include Pay or Schedule sections.
We must not repeat job title as heading. So we start with maybe About the role
then a paragraph summarizing the intro: "The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply."
Then Responsibilities
then list of duties as - items. We need to extract each duty from the "Essential Job Functions" paragraph. Let's parse:
- Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
- Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
- Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
- Complete assigned company training relevant to position.
- Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
- Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
- Address and resolve customer complaints in a friendly manner.
- Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
- Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
- All other duties as assigned.
We need to keep all these as list items.
Then
Requirements
or maybe Skills/Education/Knowledge/Experience/Abilities Required
. The instruction says use headings like Skills, Requirements, Qualifications. We can choose Skills. The content: "Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired)". We need to format as list items.
We should separate each ability. Let's list:
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
We could also include "Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification" as one item.
Then Benefits: The Total Compensation Package paragraph: "Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth". It seems missing spaces; we need to parse into list items.
Let's split by & and maybe by capital letters? The text: "Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth"
We need to separate items:
- Competitive Wages
- Paid Time Off
- Stock Purchase Plan
- 401k with Employer Contributions (Starting Day One)
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
We need to ensure we keep the content exactly as given but we can format as list.
We must not include boilerplate like EEO etc. So we omit the equal opportunity employer paragraph and accommodation instructions.
Now produce HTML fragment: only the sections with headings and content.
We should not include any extra text outside HTML.
Thus output:
About the role
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Responsibilities
- Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
- Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
- Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
- Complete assigned company training relevant to position.
- Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
- Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
- Address and resolve customer complaints in a friendly manner.
- Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
- Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
- All other duties as assigned.
Skills
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (
Requirements
or maybeSkills/Education/Knowledge/Experience/Abilities Required
. The instruction says use headings like Skills, Requirements, Qualifications. We can choose Skills. The content: "Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired)". We need to format as list items. We should separate each ability. Let's list: - Ability to quickly match alphanumeric sequences - Ability to provide outstanding, friendly and professional customer service - Must be able to multitask, handling customers on the phone and in the store at the same time - Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification - Fluency in multiple languages (Spanish is highly desired) We could also include "Desired Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification" as one item. Then Benefits: The Total Compensation Package paragraph: "Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth". It seems missing spaces; we need to parse into list items. Let's split by & and maybe by capital letters? The text: "Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career Growth" We need to separate items: - Competitive Wages - Paid Time Off - Stock Purchase Plan - 401k with Employer Contributions (Starting Day One) - Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) - Team Member Health/Wellbeing Programs - Tuition Educational Assistance Programs - Opportunities for Career Growth We need to ensure we keep the content exactly as given but we can format as list. We must not include boilerplate like EEO etc. So we omit the equal opportunity employer paragraph and accommodation instructions. Now produce HTML fragment: only the sections with headings and content. We should not include any extra text outside HTML. Thus output:About the role
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Responsibilities
- Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
- Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
- Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
- Complete assigned company training relevant to position.
- Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
- Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
- Address and resolve customer complaints in a friendly manner.
- Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
- Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
- All other duties as assigned.
Skills
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (