Parts Specialist
Kirby · Oklahoma City, OK · 4 days ago
Business DevelopmentFull-time
Location: 5555 W Reno, Oklahoma City, OK 73127
About the role
Sell spare and replacement parts and equipment in a repair shop or parts store for multiple product lines.
Responsibilities
- Read catalogs or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Calculate and provide sales quotes to customers on multi-part orders.
Requirements
- Ability to perform work accurately and thoroughly.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of customers’ needs while following company procedures.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Oracle experience preferred.
- High School Graduate or General Education Degree (GED).
- Two to four years of related experience.
Work Environment
- Parts department environment.
- Parts storage area may not be air conditioned.