PARTS SPECIALIST

About the Role

Parts Specialists function as part of the Parts Team and are responsible for fielding parts calls, researching appropriate parts, inputting the parts orders, and ensuring quality customer service.

Responsibilities

• Conduct the sale of parts for various industrial and construction equipment by assisting customers, researching the part(s) needed, and placing orders to satisfy the customer's needs.
• Process administrative paperwork for invoicing and filling orders.
• Source parts through outlined company protocols.
• Provide excellent customer service in answering any questions or concerns.

Requirements

• Minimum 2 years of parts lookup experience or equivalent equipment knowledge
• Excellent communication skills
• High School Diploma or equivalent

Skills

• Ability to understand various computer system resources for research requirements
• Ability to read and follow instructions
• Ability to accomplish duties with accuracy and timeliness

Physical Demands

• Indoor office environment with controlled climate
• Sitting at a computer desk for long periods with constant use of a computer keyboard
• Continuous talking, hearing, and reading in verbal and written communication
• Continuous use of hands to type
• Ability to lift up to 50 lbs. on a frequent basis

Related Experience

• Counter Sales
• Rental Sales
• Customer Service Representative
• Service Technician

Compensation and Benefits

• Competitive compensation including performance bonuses
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• Generous PTO plan
• Paid holidays
• 401(k) with company match

About the Company

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 800, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at H