PARTS SPECIALIST

Hugg & Hall Equipment Company is a full-service equipment dealer specializing in industrial and construction equipment since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana, we provide cutting-edge equipment, world-class service, and an unsurpassed parts inventory to minimize downtime and maximize productivity for our customers.

About the role

Parts Specialists function as part of the Parts Team and are responsible for fielding parts calls, researching appropriate parts, inputting the parts orders, and ensuring quality customer service.

Responsibilities

• Conduct the sale of parts for various industrial and construction equipment by assisting customers, researching the part(s) needed, and placing orders to satisfy the customer's needs.
• Process administrative paperwork for invoicing and filling orders.
• Source parts through outlined company protocols.
• Provide excellent customer service in answering any questions or concerns.

Requirements

• Minimum 2 years of parts lookup experience or equivalent equipment knowledge
• Excellent communication skills
• High School Diploma or equivalent

Skills

Skills that will set you up for success may include:

• Ability to understand various computer system resources for research requirements
• Ability to read and follow instructions
• Ability to accomplish duties with accuracy and timeliness

Physical Demands

• Indoor office environment with a controlled climate
• Sitting at a computer desk for long periods with constant use of a keyboard
• Continuous verbal and written communication (talking, hearing, reading)
• Continuous use of hands to type
• Must be able to lift up to 50 lbs. on a frequent basis

Related Experience

Related experience may include:

• Counter Sales
• Rental Sales
• Customer Service Representative
• Service Technician

Benefits

• Competitive compensation including performance bonuses
• Insurance (Medical, Dental, Vision, and Life) and several supplemental benefits
• Generous PTO plan
• Paid holidays
• 401k with company match