Parts Specialist
Location: 6410 Houston, TX. Working hours: 40‑60 hours per week.
About the role
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. The Parts Specialist will oversee the Warehouse Operations, ensuring DEUTZ has an adequate supply of equipment and parts with the objective of increasing sales and profitability. The Parts Specialist is responsible for picking, packing, shipping, receiving, and storing materials. The Parts Specialist will liaise with the Service and Engine & Parts Sales team, Field Technicians, internal/external customers, and other DEUTZ Power Center and Corporate locations. The ideal candidate must have strong customer service skills while serving as a DEUTZ brand ambassador. The role is critical to leading DEUTZ forward in providing quality retail parts and materials while maintaining competitive quality targets.
Responsibilities
- Sustain and grow $2,000,000 in annual part sales.
- Maintain appropriate inventory stocking levels.
- Receive and process customer parts orders.
- Liaise with Operations Manager and technicians to order parts for engine and equipment repairs.
- Assist DEUTZ dealers with phone, internet, and email parts orders.
- Assist walk‑in customers with part sales needs.
- Quote Xchange engines to customers and dealers.
- Be familiar with all phases of warehouse operations and retail parts selling.
- Perform daily housekeeping of warehouse/retail parts counter and service department parts counter.
- Place orders for Engine/Parts stock following SAP guidelines.
- Receive and stock freight in hard locations.
- Assemble and stock modification kits.
- Process receiving documents; prepare Bill of Lading / Airway Billing.
- Prepare required paperwork and computer entries within SAP guidelines.
- Pick parts/components from stock for production builds.
- Perform weekly inventory cycle counts.
- Perform annual parts inventory.
- Assist with emergency parts callouts as required by customers.
- Other duties as assigned.
Requirements
- High school education.
- Demonstrated forklift experience.
- Strong knowledge of diesel engines and their parts.
- Familiarity with warehouse operations.
- Valid driver’s license, insurable by the company, and ability to operate a company vehicle per state/federal laws and company policies.
- Ability to work in a manufacturing assembly and warehouse environment subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures (no A/C).
- Anticipated domestic and international travel approximately 10% depending on business needs.
Qualifications
- Strong teamwork skills with ability to work well with others.
- Exceptional attention to detail and follow‑through under tight timelines and pressured situations.
- Outstanding multi‑tasking skills with ability to manage warehouse orders effectively.
- Impressive work ethic with ability to be fully engaged with tasks.
- Excellent verbal communication and readable handwriting skills.
- Basic knowledge of Excel, Word, and internet skills.
- SAP experience or comparable ERP system.