Parts Specialist

About the role

At Atlantic Emergency Solutions, Parts Specialists support technicians who keep fire trucks and ambulances ready for the communities they serve. They work in a clean, organized environment with stable hours and a Monday through Friday schedule.

Responsibilities

• Oversee administrative functions including answering phones, greeting customers, distributing mail, ordering office supplies, and processing credit card payments
• Update and complete required reports including Salesforce, CDL tracking, company credit card reconciliation, and reimbursement submissions
• Process payroll for the assigned location by correcting errors associated with CDK technician time reports
• Create repair orders with appropriate task lines of repair
• Create parts quotes and estimates for needed repairs
• Identify and research requested parts and create purchase orders to obtain required components
• Receive stock, pick, ship, and return items while overseeing the Service Center’s overall inventory
• Process all parts invoices and credits within CDK and forward pre-invoiced items weekly to Accounting for payment
• Perform cycle counts of inventory in accordance with company policies and procedures
• Pre-invoice internal and external customer work orders within CDK to ensure accuracy
• Maintain a clean, organized, secure, and safe parts room

Requirements

• Experience in an administrative, service, or parts role, preferably in a dealership or heavy duty environment
• Strong organizational and multitasking skills
• Experience with CDK or similar service management systems preferred
• Proficiency with Microsoft Office and reporting systems
• Valid driver’s license with an acceptable driving record
• Ability to pass pre-employment screening

Work Environment

• Sit, stand, walk, and occasionally lift parts or office supplies
• Exposure to typical shop conditions such as noise, odors, grease, and occasional outdoor weather when interacting in the service area

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off, starts from day one

Pay

$23.00 - $35.00, depending on experience

Schedule

Monday through Friday, 7:00 a.m. – 4:00 p.m.