Parts Specialist

Competitive pay range: $22.00 - $34.00 per hour, depending on experience.

About the Role

At Atlantic Emergency Solutions, our Parts Specialists play a critical role in keeping our Service Centers running smoothly. You support the technicians who keep fire trucks and ambulances ready for the communities they serve. You’ll work in a clean, organized environment where your attention to detail truly matters. We are committed to providing consistent hours and a predictable schedule so you can plan your life outside of work.

Schedule

• Monday through Friday, 7:00 a.m. – 4:00 p.m.
• No rotating shifts
• Paid holidays with no waiting period

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (start earning day 1)

Responsibilities

• Oversee administrative functions including answering phones, greeting customers, distributing mail, ordering office supplies, and processing credit card payments
• Update and complete required reports including Salesforce, CDL tracking, company credit card reconciliation, and reimbursement submissions
• Process payroll for the assigned location by correcting errors associated with CDK technician time reports
• Create repair orders with appropriate task lines of repair
• Create parts quotes and estimates for needed repairs
• Identify and research requested parts and create purchase orders to obtain required components
• Receive stock, pick, ship, and return items while overseeing the Service Center's overall inventory
• Process all parts invoices and credits within CDK and forward pre-invoiced items weekly to Accounting for payment
• Perform cycle counts of inventory in accordance with company policies and procedures
• Pre-invoice internal and external customer work orders within CDK to ensure accuracy
• Maintain a clean, organized, secure, and safe parts room

Requirements

• Experience in an administrative, service, or parts role, preferably in a dealership or heavy-duty environment
• Strong organizational and multitasking skills
• Experience with CDK or similar service management systems preferred
• Proficiency with Microsoft Office and reporting systems
• Valid driver’s license with an acceptable driving record
• Ability to pass pre-employment screening

Work Environment

• Primary work environment is an indoor service and maintenance shop in Manassas, VA
• Fast-paced Service Center supporting emergency vehicles
• Occasional interaction in the shop area as needed
• Exposure to typical shop conditions such as noise, odors, grease, and occasional outdoor weather when interacting in the service area

Physical Demands

• Includes sitting, standing, walking, and occasional lifting of parts or office supplies

Who Thrives Here

• Detail-oriented professionals who take pride in accuracy
• Team players who communicate clearly and support the shop
• People who thrive in a structured, process-driven environment
• Individuals who like variety and staying busy throughout the day