Parts Shop Associate

About the Role

We are a leading force in the heavy duty truck and trailer repair industry, servicing a diverse fleet of heavy vehicles and equipment. Our commitment to excellence and our passion for service have made us a trusted partner for fleet management and repairs. We are currently looking for an experienced Parts Manager to join our dynamic team, both in-house and on the road.

The Parts Shop Associate will be responsible for assisting our Parts department with inventory of parts, including assisting in receiving, stocking, and distributing parts as needed. This role requires organizational skills, attention to detail, phone etiquette and the ability to work collaboratively with our service team.

Responsibilities

• Assisting Parts Manager when needed for the following: Receive Parts, Receive, inspect, and verify incoming shipments against purchase orders.
• Inventory Management: Conduct cycle counts, and ensure proper storage and organization of parts.
• Parts Distribution: Distribute parts to technicians promptly, ensuring that the correct parts are provided for vehicle repairs and maintenance.
• Customer Service: Assist customers and technicians in identifying and selecting appropriate parts; provide product information and pricing as requested.
• Maintain Work Area: Keep the parts department clean, organized, and in compliance with safety regulations.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a parts or inventory role preferred.
• Strong understanding of Heavy Duty Truck parts.
• Strong understanding of Heavy Duty Trailer parts.
• Familiarity with computerized inventory systems is a plus.
• Strong understanding of parts inventory management.
• Monitoring inventory accuracy through cycle counts and full physical counts.
• Strong understanding markup, gross margin, and discounting policies.
• Tracking stock movements receiving, issuing, returns, and transfers.
• Excellent organizational and multitasking abilities; strong attention to detail; effective communication and customer service skills.
• Ability to lift and carry items up to 50 pounds.
• Good Driving Record: Must have a clean driving record. Valid driver’s license with a clean driving record.

Benefits

• Competitive hourly wage within the specified pay range ($18.00 - $21.00 per hour).
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
• Medical, Dental, Vision.
• 401k with Company Match.
• Stable, Monday-Friday schedule with steady workflow.
• Supportive management that values your skills and contributions.
• A company culture centered around integrity, craftsmanship, and customer satisfaction.