Parts Sales & Warehouse Associate

About the role

The Parts Sales & Warehouse Associate answers calls in an office and customer walk-ins for the Thermal Parts Sales Department. This position involves handing shipments to customers, ensuring parts are provided to customers or contractors as needed, safely managing the warehouse, and performing various tasks such as preparing purchase orders, handling freight, and maintaining inventory.

Responsibilities

• Answer calls for Thermal Parts Sales and obtain part number and price to provide quotes to customers.
• Ensure parts are provided to customers/contractors correctly and timely.
• Prepare purchase orders for any parts needed and enter orders via manufacturer and company computer systems.
• Receive and process invoices and purchase orders into an accounting system.
• Handle all common carrier outgoing and incoming freight using electric pallet stacker to safely perform warehouse duties including stocking parts and picking/packing parts.
• Print packing slips and complete daily invoicing for parts.
• Maintain a clean, safe, neat, and orderly appearance in a low inventory warehouse including disposing of trash into dumpsters.
• Maintain inventory parts management by overseeing inventory and performing actual physical inventory twice a year.
• Avoidance of warranty returns from customers by weekly follow-up.
• Assist Parts Sales' customer walk-in with parts pickups.
• Replace parts under warranty as needed.
• Backup for Parts Sales Coordinators in other DVL offices as needed.
• Monthly inspection of office fire extinguishers, AED machine, and other safety requirements.
• Assist Parts Manager with inventory cycle counts.
• Follow safety standards including hazard communication to include safety data sheets, wearing Personal Protective Equipment (PPE), ladder safety, electrical safety, portable fire extinguishers, and manual lifting/handling.

Requirements

• High school diploma required.
• Recent Parts warehouse experience.
• Recent class two walk-behind stacker experience.
• Inventory management experience including palletizing parts to be shipped.
• Can regularly lift and/or move up to 50 pounds safely.
• One year of daily computer experience and proficiency with Microsoft Office programs.
• Excellent recent customer service experience.
• Experience using UPS or Fed Ex Ship Manager or similar preferred.
• Proven safety record with following safety standards including hazard communication to include safety data sheets, wearing Personal Protective Equipment (PPE), ladder safety, electrical safety, portable fire extinguishers, and manual lifting/handling.

Qualifications

• Minimum one year of daily computer experience and proficiency with Microsoft Office programs.
• Excellent recent customer service experience.
• Proven safety record with following safety standards including hazard communication to include safety data sheets, wearing Personal Protective Equipment (PPE), ladder safety, electrical safety, portable fire extinguishers, and manual lifting/handling.

Skills

• Customer Service Oriented
• Communication
• Organization
• Efficiency

Benefits

• Compensation: $21.63 - $24.51/hour plus bonus based on relevant parts warehouse experience.
• Company-funded Employee Stock Ownership Retirement Plan (ESOP)
• 401(k) Retirement Program and Company Match
• Medical & Prescription Drug
• Dental
• Voluntary Vision
• 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year
• FREE Short & Long-Term Disability
• FREE Basic Life/AD&D
• Voluntary Supplemental Life insurance
• Flexible Spending Accounts (Health Care and Dependent Care)
• Employee Assistance Program
• Health Advocate
• Tuition Reimbursement

Pay

The salary pay range is $21.63 - $24.51/hour plus bonus based on relevant parts warehouse experience.

Schedule

This job requires on-site attendance Monday through Friday in our Centennial office.