Parts Sales Specialist

About the role

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. MHC is a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. The company fosters an environment that helps employees realize their full potential.

Responsibilities

• Assist all customers and technicians in securing needed parts and supplies
• Be accountable for achieving the monthly sales and gross profit forecasts
• Seek and solicit parts sales
• Work with customers, outside salespersons and technicians to fill parts requirements under general supervision
• Prepare invoices for all over‑the‑counter sales and bill parts to repair orders issued to the shops
• Assist in maintaining stock levels, receiving and shipping parts, and issuing local purchase orders
• Maintain a favorable relationship with customers by addressing their needs and issues in a timely manner
• Escalate customer issues to supervisor when needed
• Maintain a neat and clean appearance in the customer parts area and parts warehouse
• Enter all lost sales into the inventory system to keep proper inventory items and levels
• Follow safe work practices and procedures, use safety equipment when required, respond to safety suggestions and seek assistance when necessary
• Ensure proper safety, care, and maintenance of company vehicles and equipment
• Report any damage to company equipment or property immediately to supervisor
• Assist with inventory management related activities as directed by supervisor
• Perform other duties as assigned by supervisor
• This position has been designated as safety‑sensitive; performing it under the influence of marijuana or any other illegal drug may constitute a threat to health or safety

Qualifications

• One‑year automotive parts related work experience
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to handle multiple tasks and requests in a timely manner

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training