Parts Sales Specialist

About the role

The Parts Sales Specialist assists all customers and technicians in securing needed parts and supplies. They are accountable for achieving monthly sales and gross profit forecasts, and for seeking and soliciting parts sales. This role works with customers, outside salespersons, and technicians to fulfill parts requirements with general supervision.

Essential Functions

• Prepares invoices for all over-the-counter sales and bills parts to repair orders issued to the shops.
• Maintains stock levels, receives and ships parts, and issues local purchase orders.
• Aids in maintaining a favorable relationship with customers by addressing their needs and issues promptly.
• Escalates customer issues to supervisor when necessary.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Enters all lost sales into the inventory system to ensure proper inventory items and levels are maintained.
• Fulfills safety responsibilities, follows safe work practices and procedures, uses safety equipment when required, and reports any damage to company equipment or property immediately to supervisor.
• Assists with inventory management activities as directed by supervisor.
• Performs other duties as assigned by supervisor.

Qualifications

• One-year automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental, and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401(k) and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On-the-Job Training

About MHC

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. Today, MHC operates as a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a comprehensive range of finance and insurance services. We foster an environment that supports employee growth and development.

Safety-Sensitive Position

This position has been designated as safety-sensitive. Any individual performing this role who is under the influence of marijuana or any other illegal drug may pose a threat to health or safety or could result in injury, illness, or death, including but not limited to operating, repairing, maintaining, or monitoring heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles, or handling of hazardous materials and/or waste as part of the job duties.