Parts Sales Specialist

About the role

The Parts Sales Specialist at Murphy-Hoffman Company, LLC is responsible for assisting customers and technicians in securing needed parts and supplies. This role also involves achieving monthly sales and gross profit forecasts, seeking and soliciting parts sales, and managing inventory levels.

Essential Functions

• Aid all customers and technicians in securing needed parts and supplies.
• Achieve monthly sales and gross profit forecasts.
• Solicit and sell parts to customers, outside salespersons, and technicians.
• Fulfill parts requirements with general supervision from supervisors.
• Prepare invoices for all over-the-counter sales and bill parts to repair orders.
• Maintain stock levels, receive and ship parts, and issue local purchase orders.
• Address customer needs and issues promptly and maintain a favorable relationship with customers.
• Escalate customer issues to supervisor when necessary.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Enter lost sales into the inventory system to ensure proper inventory items and levels.
• Follow safe work practices and procedures, use safety equipment when required, respond to suggestions for working safely, and seek assistance when necessary.
• Ensure proper safety, care, and maintenance of company vehicles and equipment.
• Report any damage to company equipment or property immediately to supervisor.
• Assist with inventory management activities as directed by supervisor.
• Perform other duties as assigned by supervisor.

Qualifications

• One-year automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental, and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401(k) and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On-the-Job Training

About MHC

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. MHC now operates as a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a comprehensive range of finance and insurance services. MHC fosters an environment that supports employee growth and development.

Safety-Sensitive

This position has been designated as safety-sensitive. Any individual performing this position while under the influence of marijuana or any other illegal drug may pose a threat to health or safety or result in injury, illness, or death, including but not limited to operating, repairing, maintaining, or monitoring heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles, or handling of hazardous materials and/or waste as part of the job duties.