Parts Sales Specialist

About the role

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist.

Responsibilities

• Assist all customers and technicians in securing needed parts and supplies.
• Achieve monthly sales and gross profit forecasts; seek and solicit parts sales.
• Work with customers, outside salespersons and technicians to fill parts requirements under general supervision.
• Prepare invoices for all over‑the‑counter sales and bill parts to repair orders issued to the shops.
• Assist in maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
• Maintain favorable customer relationships by addressing needs and issues promptly.
• Escalate customer issues to supervisor when needed.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Enter all lost sales into the inventory system to maintain proper inventory items and levels.
• Follow safe work practices and procedures; use safety equipment when required; respond to safety suggestions and seek assistance when necessary.
• Ensure proper safety, care, and maintenance of company vehicles and equipment; report any damage immediately to supervisor.
• Assist with inventory management related activities as directed by supervisor.
• Perform other duties as assigned by supervisor.

Requirements

• One‑year automotive parts related work experience.

Skills

• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training