Parts Sales Specialist

On-site role in Centennial, Monday through Friday.

About the role

Handles customer calls and walk-ins for the Thermal Parts Sales Department, manages warehouse operations, and ensures timely parts delivery to customers or contractors. Responsibilities include shipping, receiving, inventory management, and safety compliance.

Responsibilities

• Answer calls for Thermal Parts Sales, obtain part numbers and prices, and provide quotes to customers.
• Ensure parts are provided to customers or contractors correctly and timely.
• Prepare purchase orders and enter orders via manufacturer and company computer systems.
• Receipt invoices and purchase orders into the accounting system.
• Handle all common carrier outgoing and receiving freight using electric pallet stacker.
• Safely perform warehouse duties including stocking, picking, and packing parts.
• Print packing slips, ship orders, and complete daily invoicing for parts.
• Maintain a clean, safe, neat, and orderly warehouse, including disposing of trash.
• Oversee inventory parts management and perform physical inventory twice a year.
• Assist walk-in customers with parts pickups.
• Handle Thermal and Generator Service Department parts orders.
• Replace parts under warranty as needed and follow up on overdue warranty returns.
• Serve as backup for Parts Sales Coordinators in other DVL offices.
• Conduct monthly inspections of office fire extinguishers, AED machines, and other safety requirements.
• Assist Parts Manager with inventory cycle counts.
• Follow safety standards, including hazard communication, PPE, ladder safety, electrical safety, and manual lifting.

Requirements

• High school diploma.
• Parts warehouse experience preferred.
• Parts sales/quoting experience preferred; service writer experience considered.
• Recent class two walk-behind stacker experience preferred.
• Inventory management experience, including palletizing parts for shipment, preferred.
• Ability to regularly lift and/or move up to 50 pounds safely.
• One year of daily computer experience and proficiency with Microsoft Office programs.
• Excellent recent customer service experience.
• Experience using UPS or FedEx Ship Manager or similar preferred.
• Proven safety record with adherence to safety standards.

Skills

• Safety awareness
• Customer service orientation
• Communication
• Organization
• Efficiency

Pay

$21.63 - $24.51/hour plus bonus based on relevant parts warehouse experience.

Benefits

• Fully company-funded Employee Stock Ownership Retirement Plan (ESOP).
• 401(k) Retirement Program with company match.
• Medical and prescription drug coverage.
• Dental coverage.
• Voluntary vision coverage.
• 15 Paid Time Off days, Volunteer Paid Time Off, and 10 holidays per calendar year.
• Free short- and long-term disability.
• Free basic life/AD&D insurance.
• Voluntary supplemental life insurance.
• Flexible Spending Accounts (Health Care and Dependent Care).
• Employee Assistance Program.
• Health Advocate.
• Tuition reimbursement.