Parts Sales Representative -Phone
About the role
Sells parts to customers within an assigned territory through orders received on the phone or otherwise as determined by the manager. Rush Truck Centers is the largest network of commercial vehicle dealerships across the US, representing truck and bus manufacturers including Peterbilt, International, Hino, Isuzu, Ford, IC Bus, and Blue Bird.
Responsibilities
- Solicit customers calling into the location and assigned accounts by phone to promote various parts marketing activities.
- Determine the availability of parts to best serve customer demands and coordinate the logistics of orders.
- Field incoming calls from outside customers and department salespeople.
- Set up orders for daily shipment, delivery, or pick-up at the appropriate location.
- Ensure all external and internal requests for parts are billed on a parts ticket.
- Keep orderly records of all orders and special order parts.
- Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
- Participate in maintaining a lost sales tracking program.
Requirements
- High school diploma or general education degree (GED).
- Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
- Proficiency in researching parts in multiple OEM systems preferred.
Benefits
We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development.
Pay
Minimum Pay Rate: USD $60,000.00/year
Maximum Pay Rate: USD $90,000.00/year