PARTS SALES REPRESENTATIVE – COUNTER

Michigan Kenworth in Grand Rapids is seeking a full-time Parts Sales Representative – Counter to join a growing and successful dealer group. This role is ideal for individuals with prior sales experience, the ability to work in a dealership environment, and a results-driven mindset.

Responsibilities

• Sell heavy-duty and/or light-duty truck parts.
• Maintain a high level of customer satisfaction among all assigned accounts.
• Maintain thorough knowledge of all products and services sold by the company.
• Conquest and grow new accounts.
• Maintain liaison with important customers.
• Promote the sales of parts and accessories and act as an advisor to wholesale or retail customers.
• Successfully complete product and sales training courses as assigned.
• Develop and maintain full working knowledge of all company systems, procedures, and policies.
• Maintain parts-related correspondence.
• Keep up to date on new products.
• Demonstrate or display extensive product knowledge to customers and staff to assist with purchase decisions.

Qualifications

• High school diploma; associate’s degree (AA) preferred.
• Prior sales experience.
• Computer, mathematical, and customer service skills.
• Ability to sit, stand, bend, kneel, stoop, and lift/move up to 75 lbs. on a regular basis.
• Ability to work in a dealership environment, including 8–12 hour days with frequent exposure to weather elements.
• Highly organized, detail-oriented, and results-driven.

Schedule

Full-time, 8–12 hour days.