Parts Sales Professional

About the role

Performs customer service duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.

Responsibilities

• Focus On Places machine down and stock ordered parts in assigned locations in a timely manner
• Aids the Parts Manager with merchandising displays by delivering showroom inventory
• Verifies receiving and receipting-in of parts shipments
• Maintains and monitors shortages and expedites processing through reporting to the Parts Manager
• Aids in keeping the parts department clean and orderly
• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts as required in a timely manner
• Forklift-trained preferred
• Aid with after-hours customer and technician parts needs
• Aid in answering phones

Requirements

• John Deere parts experience preferred
• Excellent customer service skills including phone customer service
• Positive relationships with customers and co-workers
• Basic data entry/keyboarding skills
• Team environment
• Basic parts and machinery knowledge
• Use of John Deere computer applications and programs
• Valid driver’s license required, must be able to drive company vehicles
• Ability to maintain reliable attendance

Qualifications

• High School diploma or equivalent experience

Skills

• None specified

Benefits

• Total Rewards Package including health insurance, dental and vision premiums, short/long-term disability insurance, life insurance, 401K with company matching, PTO, holidays, professional development, community involvement, and parental leave

Pay

$18-$23+ depending on years of experience, plus incentive program.

Schedule

• Monday through Friday: 7:30 am-5:30 pm
• Every other Saturday: 8:00 am-12 pm
• Work on call schedule in peak seasons