PARTS SALES CONSULTANT

About the role

Seeking a team player, preferably with an automotive or mechanical interest. We need a sales-driven, proactive individual who is able to maintain an outstanding level of service. Candidates should have excellent communication and organisational skills and be able to work well in a fast-paced environment.

Responsibilities

• Handle sales and customer service enquiries by telephone and email.
• Process orders and take payments.
• Handle and resolve any customer issues in a professional and timely manner.
• Cross-sell services such as VHC, CARE, storage, etc.
• Process customer returns and credits.
• Maintain and develop customer base, ensuring customer satisfaction.
• Contribute to Parts marketing initiatives.

Requirements

• Computer literacy essential.
• Excellent organisational skills essential.
• Confident interpersonal skills and strong customer service essential.
• Ability to view and understand schematic drawings.
• Ability to work under pressure and to targets.
• High level of focus, energy, and drive.
• Ability to work as part of a team and independently.
• Passion to work in the motor vehicle industry.

Previous experience working as a parts advisor or within the automotive industry would be an advantage but not essential.

Benefits

• Competitive salary.
• Bonus schemes.
• Healthcare plan.
• Contributory pension scheme.
• 31 days annual leave, increasing after two years’ service.
• Company workwear provided.
• Staff wellness programme.
• Free parking.