Parts Sales Associate
Riggs Cat · Osceola, AR · 4 wk ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with headings inside
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes description of duties (What You'll Do) and Requirements. No explicit Benefits, Pay, Schedule. There's mention of "Required travel up to 10%" and "Availability for weekend, holiday or evening work as required by after-hours schedule." That's schedule info? It mentions schedule: availability for weekend, holiday or evening work as required by after-hours schedule. Could be considered schedule info. But we need to only create Schedule section if posting actually states them. It does mention schedule availability. So we could include a Schedule section with that detail. Benefits: none. Pay: none. So we will have sections: About the role (maybe a brief description), Responsibilities (the "What You'll Do" list), Requirements (the list of requirements), maybe Qualifications? The posting includes "High school diploma or GED; or one to three months related experience..." That's qualifications. Could be part of Requirements. But we can separate Qualifications if we want. However we need to avoid thin sections. The posting includes a lot of responsibilities and requirements. We could combine Qualifications into Requirements. But we have to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "Prefer a few substantive sections over many thin ones." So we should maybe have About the role, Responsibilities, Requirements, and Schedule. Qualifications could be merged into Requirements. Skills maybe not needed. Let's extract content. About the role: The first sentence: "The Parts Sales Associate is a front-line position who is responsible for successfully providing excellent customer service and maintaining professionalism while taking parts orders and arranging timelines for customer delivery/pick-up/etc." That's about the role. Responsibilities: The bullet list under "What You'll Do": Provide exceptional customer service; Maintain a clean, organized, professional and safe work environment; Efficiently and accurately pick, put away, deliver orders and maintain customer will call; Fabricates hoses; Ships and receives freight; Process customer and shop orders as well as returns; Understands basic principles of inventory control; Interact with customer to determine customer parts needs, process orders and communicate status; Effectively look up appropriate parts in system to determine customer parts needs; Demonstrate appropriate cash handling and payment procedures; Follows Contamination Control guidelines; Executes backorders; Accurately process and complete parts orders with minimal supervision; Attend to afterhours call schedule as required; Resolve customer issues or concerns as necessary; Deliver parts to customer locations and job sites safely and on time using a company vehicle. We need to put each as
- .
Requirements: The list under "WHAT YOU'LL NEED": Ability to work overtime as a job requirement dependent on department needs; Availability for weekend, holiday or evening work as required by after-hours schedule; High school diploma or general education degree (GED); or one to three months related experience and/or training; Ability to read, write, and comprehend simple instructions, short correspondence, and memos; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs; Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; Ability to deal with problems involving a few concrete variables in standardized situations; Knowledge of Database software; Internet software; Inventory software and Order processing systems; DBS; SIS; Valid driver's license required, with the ability to meet and maintain company driving requirements to operate a company vehicle for parts deliveries.
Also there is "IMPORTANT INFORMATION" about physical demands, work environment, etc. That could be considered part of Requirements or maybe a separate section like "Working Conditions". But we only have allowed headings list; we could put that under Requirements as well, but it's not exactly a requirement. However we could include it under Requirements as it's still part of job description. But we need to avoid thin sections. Could create a section "Working Conditions" but not in allowed list. So better to incorporate into Requirements or maybe under About the role? Probably under Requirements.
Schedule: The posting mentions "Availability for weekend, holiday or evening work as required by after-hours schedule." That's schedule info. Also "Attend to afterhours call schedule as required." So we can create a Schedule section with those points.
We must not repeat job title as heading. No Job ID etc.
We must remove boilerplate: EEO/AA, Equal Opportunity Employer, etc. Also remove "The Job description is subject to change..." etc. Also remove "EEO/AA Non-Exempt; Hourly". Also remove the legal text about pay disclosure. Also remove "The contractor will not discharge..." etc. Also remove "41 CFR 60-1.35(c)". Also remove "EEO/AA Non-Exempt; Hourly". Also remove "The Job description is subject to change..." etc. Also remove "Reasonable accommodations may be made..." maybe that's not boilerplate? It's about accommodations; could be considered EEO. Probably remove. Also "The noise level in the work environment is usually moderate." That's work environment detail; maybe keep under Requirements? It's not a requirement but description. Could keep under Requirements as part of working conditions. But we need to decide.
We should preserve all substantive information. So we keep physical demands, work environment details, travel requirement, etc. They are substantive.
Thus we will have sections:
- Provide exceptional customer service.
- Maintain a clean, organized, professional and safe work environment.
- Efficiently and accurately pick, put away, deliver orders and maintain customer will call.
- Fabricates hoses.
- Ships and receives freight.
- Process customer and shop orders as well as returns.
- Understands basic principles of inventory control.
- Interact with customer to determine customer parts needs, process orders and communicate status.
- Effectively look up appropriate parts in system to determine customer parts needs.
- Demonstrate appropriate cash handling and payment procedures.
- Follows Contamination Control guidelines.
- Executes backorders.
- Accurately process and complete parts orders with minimal supervision.
- Attend to afterhours call schedule as required.
- Resolve customer issues or concerns as necessary.
- Deliver parts to customer locations and job sites safely and on time using a company vehicle.
- Ability to work overtime as a job requirement dependent on department needs.
- Availability for weekend, holiday or evening work as required by after-hours schedule.
- High school diploma or general education degree (GED); or one to three months related experience and/or training.
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Knowledge of Database software; Internet software; Inventory software and Order processing systems; DBS; SIS.
- Valid driver's license required, with the ability to meet and maintain company driving requirements to operate a company vehicle for parts deliveries.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
- The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl.
- The employee is occasionally required to sit; climb or balance and taste or smell.
- The employee must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and explosives.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- This position is considered safety sensitive.
- Required travel up to 10%.
- Availability for weekend, holiday or evening work as required by after-hours schedule.
- Attend to afterhours call schedule as required.
About the role
The Parts Sales Associate is a front-line position who is responsible for successfully providing excellent customer service and maintaining professionalism while taking parts orders and arranging timelines for customer delivery/pick-up/etc.