Parts Sales Associate at AutoNation Mazda Arapahoe

About the role

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering customers to make the best decisions for their needs. With a nationwide network of dealerships strengthened by a recognized brand, AutoNation provides new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, the company has raised over $40 million for cancer-related causes, demonstrating its commitment to making a positive difference in the lives of Associates, Customers, and the communities served. The Parts Retail Associate position interacts with hundreds of customers to assist them in purchasing automotive parts, aiming to create an exceptional buying experience that builds customer loyalty to AutoNation.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.
• Achieve Parts Sales Targets.
• Achieve Customer Satisfaction Targets.

Requirements

• High School diploma or equivalent.
• One year of experience in an automotive parts department.
• One year of sales experience.

Skills

• Proven ability to provide an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Benefits

• Competitive compensation and 401k matching.
• Healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to amazing deals and discounts through YouDecide,