Parts Sales Associate - AN BMW of Bellevue

About the role

As a Parts Retail Associate, you will interact with hundreds of customers to assist them in purchasing automotive parts, creating an exceptional buying experience to build customer loyalty to AutoNation.

Responsibilities

• Promptly meet and assist both technicians and retail guests in a friendly and courteous manner.
• Obtain the correct parts and accessories for both technicians and retail guests in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Success Metrics

• Achieve Parts Sales Targets
• Achieve Customer Satisfaction Targets

Requirements

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department
• One year of sales experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills

Pay

Commission-based role estimated between $2,000 - $14,000 a month.

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website with offers from top providers and retailers
• Opportunity to join the DRVPNK mission, raising and donating millions to cancer research and treatment