Parts Runner - Atlantic, IA

About the role

The Parts Runner accurately sources & delivers parts and necessary equipment to all resident technicians & customers while providing excellent customer service at all times.

Responsibilities

• Pulls parts to fill technician and customer orders.
• Delivers parts in the field, to technicians, other FARMPOINT locations, or customer locations while always providing excellent customer service.
• Supports the Parts Department in filling and putting together customer and technician parts orders timely and accurately.
• Acts as backup to the Parts Department in pulling and scheduling freight shipments timely.
• Supports shipments and receiving of parts for internal and external customers.
• Aids both internal and end customers and service personnel with parts look up and parts orders.

Requirements

• High School diploma or equivalent required.
• Associate’s degree in related field or equivalent experience, preferred, not required.
• 2+ years parts or parts sales and/or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse & part delivery experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally.
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely operate a motor vehicle.
• Ability to multi-task and follow through with defined tasks.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with a strong attention to detail.

Qualifications

Note: This position includes regular travel by parts van; valid driver’s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Skills

• Self-sufficiency and willingness to learn.
• Excellent communication skills.
• Customer service skills.
• Ability to operate forklift and other large machinery.
• Valid driver’s license with a verifiable safe driving history.

Benefits

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits;
• Fun & Safe Environment.

Pay

Details TBD

Schedule

Details TBD