Parts Retail Counter Associate - AutoNation Ford South Fort Worth

About the role

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

How success is measured

• Achieve Parts Sales Targets
• Achieve Customer Satisfaction Targets

Requirements

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department.
• One year of sales experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to deals and discounts through YouDecide, a website with offers from top providers and retailers
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.