Parts Representative

Purpose

Selling service parts, fluids, attachments and accessories.

Job Essential Duties

• Quickly establishes a rapport and relationship with customers.
• Promotes and adheres to company policy at all times with emphasis on a team mentality.
• Provides a quality customer experience through knowledge, use of systems, and process execution.
• Promotes marketing efforts provided by Management.
• Provides parts recommendations including alternatives that meet customers’ needs.
• Fulfills online orders in a timely manner and places them in will call area.
• Supplies Service Technicians with parts as required.
• Affords assistance in preparing and maintaining professional showroom image and merchandise displays.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assists in cycle counts; follows up on inventory discrepancies and expediting issues by reporting to the Parts Manager.
• Affords assistance in keeping the Parts Department clean and orderly.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to Teamwork and exemplary customer service.
• Promotes customer service at all times throughout the organization.
• Safely operates a forklift and other related equipment as needed.
• Executes other duties as assigned by management.

Benefits

Employer Paid health, dental, vision, and life insurance, 401K, and PTO.

Requirements

• High School diploma or equivalent experience.
• Ability to connect with customers, maintain professional image, establish rapport.
• Understands basic selling processes.
• Understands basic inventory control.
• Understands basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products.
• Experience working both independently and in a team setting.
• Physical ability to lift items weighing up to 75 lbs.
• Highly developed interpersonal, organizational and communication skills.
• Basic parts and machinery knowledge.

Qualifications

Pass a background check, drug test and physical.