Parts Receptionist

About the role

We are seeking a friendly, organized, and customer-focused Parts Receptionist to join our dealership team.

Responsibilities

• Answer and direct incoming phone calls for the Parts Department.
• Avoid overflow calls and ensure customer inquiries are handled promptly.
• Follow up with customers regarding parts orders, arrivals, and status updates.
• Support the Parts Department with administrative tasks, filing, and data entry.
• Communicate effectively with customers, technicians, and dealership staff.
• Perform other duties as assigned by management.

Requirements

• Previous receptionist, customer service, administrative, or dealership experience is a plus, but not required.
• Strong communication and interpersonal skills.
• Professional phone etiquette.
• Basic computer skills and ability to learn dealership software.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn.
• Able to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.

Skills

• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical, Dental, Vision, and Complimentary Life Insurance.
• 401k Matching and FSA.
• Tuition Reimbursement.
• Paid Time Off (accrues).
• Supplemental Insurance (Hospital, Accident, Critical Illness).
• Discounts on Vehicles, Services, and Parts.

Pay

$19/hr

Schedule

Monday - Friday 8 a.m. - 5 p.m.