Parts & Planning Material Manager

About the role

GLOBAL LEADERS IN CUSTOMER EXPERIENCE AUTOMATION With a culture rooted in innovation, Glory's team transforms our customers' businesses every day. Our automation solutions empower retailers, restaurants, and financial institutions to save time, reduce costs, and deliver unparalleled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years and a global leader for more than a decade. This reputation is built on our pioneering software and hardware, combined with our dynamic team. Alongside our technology, it's our people who drive our success.

Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Responsibilities

• Develops, implements and/or influences best practices in consumable/spares fulfillment.
• Create order fulfillment strategies that increase efficiency and speed.
• Reviews, develops, Identifies and/or recommends the implementation of corporate and/or organizational initiatives to meet desired business goals and/or objectives.
• Collaborates with the Parts Planning and Demand Manager forecasting part trends.
• Escalation of shortages or unplanned demand.
• Collaborating with service managers and other departments to close operational gaps.
• Perform market research of key parts categories set up overall parts pricing strategy that maintains profitability.
• Collaborates with the Parts Planning and Demand Manager in evaluating the Central Parts Distribution Center to Field Tech and Forward Stocking Location strategy.
• Work closely with Global Service Parts Program Director to be current on global initiatives, policies, and compliance.
• Monitors spending for adherence to budget, recommends variances as necessary.
• The Manager carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• This role supervises various roles in Service Planning and Forecasting.
• Some travel required.
• Other duties as assigned.

Requirements

Education Level Bachelor’s degree (B.A.) in logistics, business administration, or supply chain management preferred and three years supervisory experience in supply Chain; or five to seven years related experience and/or training; or equivalent combination of education and experience.

Qualifications

• Excellent analytical and negotiating skills are required.
• Excellent communication and interpersonal skills
• Training, supervising and appraising staff
• Operating mechanical and IT systems
• Ensuring that quality objectives and delivery deadlines are met
• Data entry, time management, critical thinking, and leadership
• Ability to learn company ERP software application (Oracle JDE 9.2)
• Ability to make clear, concise, and convincing business presentations and reports that will have high level impact with executive and senior level management.
• Reverse logistics