Parts Outside Sales Associate

Location: Owego, NY • Full-Time • Monday through Friday • 1000 NY-343 Owego, NY 13827

About the role

Solicit parts business from assigned accounts and from prospecting new accounts through personal and phone contacts.

Responsibilities

• Visits assigned customers on a regular basis (weekly, bi-weekly)
• Prospects for new customers
• Log all activities in Arcadium
• Process parts orders, advises whether status is stock or emergency based on customer needs
• Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering and advises all internal people involved
• Obtains Parts Manager’s approval for any special pricing or special circumstances required by customer
• Follows up on parts orders to ensure that customers have been served properly
• Turns in expense reports regularly
• Update customer records to reflect changes to customers’ names, addresses, etc.
• Process and track warranties and credits for customers
• Attend training seminars, as required
• Acts as a public relations liaison for the dealership
• Handles basic maintenance of the vehicle including filling tank with gas, checking oil, keeping it clean inside and out, and making sure required inspections are performed
• Advises Parts Manager if vehicle needs major repairs
• Maintains company laptop and cell phone
• Work in a team environment
• Maintains professional appearance
• Must be able to drive across county and state lines
• Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment

Requirements

• Bachelor’s degree (B.A.) from four-year College or university preferred but not required; or one to two years related experience and/or training; or equivalent combination of education and experience required
• Basic computer knowledge required
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Automotive Service Excellence (ASE) Certifications preferred
• Medium/Heavy Truck Parts Specialist Certification preferred
• Valid Driver's License required; must meet company insurability standards

Physical Demands

• While performing the duties of this job, the employee is regularly required to walk
• The employee frequently is required to stand
• The employee is occasionally required to sit and stoop, kneel, crouch, or crawl
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions
• The noise level in the work environment is usually moderate

Pay

$65,000 - $80,000/year