Parts Outside Sales Associate

Hunter Truck · Bow, NH · 2 wk ago

SalesFull-time

Location: Bow, NH • Full-Time • Monday through Friday

Solicit parts business from assigned accounts and from prospecting new accounts through personal and phone contacts.

Visits assigned customers on a regular basis (weekly, bi-weekly)
Prospects for new customers
Log all activities in Arcadium
Process parts orders, advises whether status is stock or emergency based on customer needs
Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering and advises all internal people involved
Obtains Parts Manager’s approval for any special pricing or special circumstances required by customer
Follows up on parts orders to ensure that customers have been served properly
Turns in expense reports regularly
Update customer records to reflect changes to customers’ names, addresses, etc.
Process and track warranties and credits for customers
Attend training seminars, as required
Acts as a public relations liaison for the dealership
Handles basic maintenance of the vehicle including filling tank with gas, checking oil, keeping it clean inside and out, and making sure required inspections are performed
Advises Parts Manager if vehicle needs major repairs
Maintains company laptop and cell phone
Work in a team environment
Maintains professional appearance
Must be able to drive across county and state lines
Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment

Bachelor’s degree (B.A.) from four-year College or university preferred but not required; or one to two years related experience and/or training; or equivalent combination of education and experience required
Basic computer knowledge required
Valid Driver's License required; must meet company insurability standards
Automotive Service Excellence (ASE) Certifications preferred
Medium/Heavy Truck Parts Specialist Certification preferred

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Regularly required to walk
Frequently required to stand
Occasionally required to sit and stoop, kneel, crouch, or crawl
Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Regularly exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions
The noise level in the work environment is usually moderate

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