Parts Outfitter Associate

The Parts Outfitter Associate supports customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience.

Key Objectives

• Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
• Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
• Maintain proper stock levels, ensure accurate counts, and support timely restocking

Responsibilities

• Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
• Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to service bays
• Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
• Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
• Process customer orders in person, by phone, and online, including quotes, invoices, and returns
• Maintain knowledge of RV brands, systems, and commonly used components
• Communicate with vendors to check availability, pricing, or track special orders
• Assist in cycle counts, inventory audits, and resolving discrepancies
• Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales

What You’ll Bring

• Ability to pass a background and drug test
• Alignment with the company’s vision, mission, and core values
• Strong customer service and communication skills
• Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
• Ability to stay organized, multitask, and manage inventory in a fast‑paced environment
• Comfort with computers and parts‑management software
• Attention to detail and willingness to learn the technical aspects of RV components
• Physical ability to lift at least 50 pounds
• Forklift operation certification
• Propane certification

Expected Results

• Accurate and timely delivery of parts to customers and technicians
• Improved service workflow due to efficient parts management
• High customer satisfaction through knowledgeable and friendly assistance
• Reduced inventory errors, stockouts, and service delays
• Well‑organized parts department that supports efficient daily operations

Resources

• Parts management and inventory software tools
• Vendor catalogs, OEM parts guides, and technical reference materials
• Support from purchasing, service, and customer service teams
• Training on RV systems, product lines, and parts‑management best practices
• Organized storage areas, displays, and equipment for stocking and handling parts

Who We Are

Bish’s RV is one of the largest family‑owned RV dealers in the country. We are dedicated to providing quality products and services that exceed customer expectations and creating an atmosphere where customers feel like friends of our family business. Our company is experiencing record growth with more expansion on the way, offering outstanding opportunities for advancement. We value top performers who set high expectations and are driven to achieve them. Our culture is built on being Genuine, Fun, and Driven by Results.

Perks

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401 K matching
• Employee discounts
• Company‑paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Annual incentive trip for top performers
• RV borrowing program
• Access to a partner insurance agency for personalized quotes and coverage guidance
• Incredible team culture

Pay

$17 hourly.