Parts Outfitter Associate

About the role

The Parts Outfitter Associate supports customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience.

Responsibilities

• Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs
• Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility
• Maintain proper stock levels, ensure accurate counts, and support timely restocking
• Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget
• Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays
• Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records
• Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal
• Process customer orders in person, by phone, and online, including quotes, invoices, and returns
• Maintain knowledge of RV brands, systems, and commonly used components
• Communicate with vendors to check availability, pricing, or track special orders
• Provide recommendations on accessories, upgrades, and add-on products that enhance customer experience and increase sales

Requirements

• Ability to pass a background and drug test
• Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required)
• Strong customer service and communication skills
• Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance)
• Ability to stay organized, multitask, and manage inventory in a fast-paced environment
• Comfort with computers and parts-management software
• Attention to detail and willingness to learn the technical aspects of RV components

Qualifications

• High school diploma or equivalent
• Experience in retail or related field preferred
• Knowledge of RV systems and components helpful

Skills

• Customer service skills
• Inventory management
• Parts sourcing and distribution
• Product knowledge
• Communication skills

Benefits

Bish's RV offers a comprehensive benefits package including medical, vision, dental, and other supplemental coverages, a 401K matching program, and employee discounts. Additionally, we offer gym membership reimbursement, an annual incentive trip for top performers, and access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the demands of the job.

Who We Are

Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.