Parts Manager

Responsibilities

• Lead the parts department, retail and wholesale customers.
• Achieve objectives through the use of proper purchasing procedures and inventory control.
• Handle the parts inventory and track all expenses.
• Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
• Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.
• Handle and resolve customer complaints courteously and professionally.
• Keep up-to-date on manufacturer warranty, policy, and return procedures.
• Knowledge and compliance with the federal, state, and local regulations that affect operation.
• Ensure that all employees follow their assigned work schedules and enforce the absenteeism, reporting, and tardiness policy.
• Forecast goals and objectives for the department and strive to meet them.
• Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
• Maintain a stabilized inventory consistent with the requirements of the defined areas.
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
• Implement & carry out safety requirements.
• Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers, and vendors.

Qualifications

• 2+ years of related experience in an automotive parts management position preferred.
• Excellent customer service skills.
• Professional appearance and work ethic.
• High school diploma or equivalent.
• Detail oriented and organized.
• Valid driver's license and clean driving record.

About The Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs. At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.