Parts Counter Sales Person- $2000 Signing Bonus!

Ziegler Cat has an opening for a full-time Counter (Inside) Parts Sales Person to serve our customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational, customer service, and communication skills to help support our growth. This position works Monday - Friday 3:30pm to 12 Midnight and would include an additional $2/hr shift differential. $2,000 Signing Bonus!ResponsibilitiesProvides superior customer service face-to-face or over the telephone to customersHelps customers determine correct parts needed, verify availability, and make recommendationsDetermines the correct parts and their availability, and completes parts ordersDetermines the supplying facility and mode of transportation for parts shipmentEnters proper shipping information into the parts ordering system to process the order and generate an invoiceProcesses backorders, returns, and exchangesAssists their team with group and team sales, providing a link and collaboration between different departments during the sales processCommunicates with customers for sales, follow-ups, and addressing potential issuesWorks in a cooperative manner with team and superiorsPrepares quotes for service work, as well as engines, machines, and partsAssists customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team memberMaintains a safe and productive workplace, keeping in mind the specific environmental standards of the departmentQualificationsHigh School Diploma or GED required; 2-year degree preferred2+ years in diesel engine, construction or agriculture equipment, or automotive parts or serviceUp to 4 years of experience preferredPositive attitude and desire to work as a team playerBasic computer skills (navigation, searching) and Microsoft Outlook (email)Basic telephone experienceBasic customer service skillsPersonal characteristics: Customer Focus, Teamwork, Learning Orientation, Efficiency, SociabilityMinimum Physical RequirementsStanding, sitting, walking, use of hands, talking, hearingThis job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.SEE YOURSELF AT ZIEGLERFounded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!The pay range for this position is$23.29 to $27.91Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:Health, Dental, Vision and Life Insurance15 days of PTO your first year, accrual starts day 19 paid holidays401(k) plan with company contribution and matchHSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each yearShort-Term and Long-Term Disability Insurance, FSA & EAPPaid Parental Leave & Funeral LeaveFitness membership discountEducation AssistanceAt Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.