Parts Coordinator

About the role

This position is a Parts Coordinator role located at the Norfolk, VA branch for MGX Equipment Services. It reports to the Parts Manager.

Responsibilities

• Maintain inventory control.
• Research and order parts for customers.
• Provides exceptional customer service to both internal and external customers.
• Provides phone and E-Mail correspondence to customers regarding quotes and diagrams.
• Other duties as assigned.

Requirements

• A High School Diploma or GED with a minimum of two (2) years of experience within a Parts or Service department.
• Experience in the heavy equipment or construction industry preferred.
• Must be able to operate a forklift.
• Must be proficient in Microsoft Office products.
• Excellent communication and organizational skills with a customer/client focus.
• Ability to multi-task and problem-solve.
• Knowledge of Hydraulic cranes, crawler cranes, and hydraulic crawler cranes.
• Travel may be required 5% of the time or less.

Health & Safety Requirements

• Perform job functions in a safe manner.
• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.
• Know and follow established job specific and facility wide safety and health procedures and rules.
• Actively participate in safety and health training and demonstrate competency based on training received.
• Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.

Benefits

• Competitive total rewards package including benefits and 401(k) beginning day one of employment.
• Continuing education and training opportunities, tuition reimbursement for those who qualify.
• Vacation and Holiday pay.
• Paid Parental Leave.
• And Much More!

Working Conditions

• This is a full-time position with typical working hours between 7:00 am to 5:00 pm.
• Overtime and weekend work may be possible based on business conditions.
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.