Parts Coordinator (39461)

Responsibilities

• Works closely with purchasing, inventory control, and production teams to maintain efficient workflow and minimize downtime due to parts shortages.
• Maintain accurate records of parts and materials.
• Perform inventory counts and process adjustments as needed.
• Cook up ordering and replenishment of parts, including placing procurement orders with suppliers.
• Process quote requests and customer purchase orders (POs) accurately and efficiently.
• Gather required intake information via email or telephone from customers and internal teams.
• Ensure production teams have the correct components available on time.
• Track incoming shipments and verify accuracy of received goods.
• Prepare required documentation for domestic and international shipments.
• Maintain and update part numbers, inventory data, and documentation in ERP systems.
• Identify and resolve discrepancies such as missing, damaged, or incorrect parts.
• Handle customer and internal issues including credits, reimbursements, and warranty claims.
• Perform accounts receivable follow-up as needed.
• Collaborate with suppliers, purchasing, and warehouse teams to manage supply chain issues.
• Communicate critical shortages, delays, or order updates to customers and internal stakeholders.
• Analyze inventory and usage trends to support reporting and decision-making.

Qualifications

• A high school diploma or equivalent with 3+ years of relevant experience in manufacturing, inventory, logistics, or customer service; or an associate degree in a related field, preferred.
• A technical or mechanical understanding is a plus.
• Experience using ERP or inventory management systems (SAP, Oracle, etc.) preferred.
• Proficient with computers and software including Microsoft Office, Outlook, and ERP systems.
• Strong attention to detail and commitment to accuracy.
• A creative, proactive, and idea-driven approach to problem-solving.
• Strong interpersonal and organizational skills with a focus on quality of work.
• Effective time management skills in a fast-paced environment.
• Excellent analytical and reporting skills.