Parts Consultant

About the role

Western States has a long legacy of providing quality equipment and excellent service to customers since 1956. Our mission is to build our communities for a better tomorrow through our products, service, and people. We are committed to SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABILITY, and INNOVATION.

Responsibilities

• Utilize CRM and ERP software to process customer invoicing, create purchase orders, track inventory, and support warehouse functions.
• Develop and maintain effective working relationships with customers and colleagues.
• Provide parts support for Caterpillar, vendors, customers, and internal departments.
• Develop and maintain general knowledge in forklift and material handling equipment operation.
• Make appropriate recommendations and provide creative solutions for all customer needs.
• Work overtime and on-call as needed.

Requirements

• Proof of high school diploma or GED.
• One year of parts sales, parts warehouse, or combined experience required, industry experience preferred.
• Six years of experience using inventory management systems (e.g., WMS, ERP).
• Microsoft Dynamics experience preferred.
• Ability to speak, read, comprehend, and write in English.

Qualifications

• General knowledge in forklift and material handling equipment operation.
• Effective organizational and problem-solving skills.
• Ability to work overtime and on-call.

Skills

• General knowledge in forklift and material handling equipment operation.
• Effective organizational and problem-solving skills.
• Ability to work overtime and on-call.

Benefits

• Three weeks of accrued PTO to start, increases with tenure.
• Company-paid health care premium option for employees.
• Health, dental, and vision insurance.
• Wellness dollars.
• 401(k) with company match and profit sharing.
• Education and tool loan reimbursement.
• Employee Assistance Program.
• Paid parental leave.
• Care leave.

Pay

Additional compensation offered for Bi-Lingual candidates.

Schedule

Full-time position.