Parts Associate/ Warehouse

Responsibilities

• Oversight of the parts sales process from start to finish.
• Communication with staff and customers in a friendly and professional manner.
• Effective conversation regarding customer parts status.
• Reading and understanding the parts catalog when looking up and speaking to specific parts.
• Answering phone calls, providing price quotes, and other information to customers.
• Reviewing body shop estimates to verify parts ordered and pricing alignment.
• Providing high-level service to both internal and external customers.
• Pulling/filling orders from stock and maintaining weekly bin checks for accuracy.
• Notifying parts manager of out-of-stock parts or shop materials needing immediate attention.
• Locating out-of-stock parts from outside sources and submitting emergency orders if necessary.
• Making sure all internal requests for parts are billed on service repair orders.
• Receiving payment from retail customers or obtaining credit authorization.

Qualifications

• A High School Diploma or equivalent.
• Prior auto parts sales experience (preferred).
• Eagerness to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Valid driver's license and clean driving record.

Benefits

• Health, Dental, and Vision Insurance.
• Supplemental Insurance.
• 401(k) Plan.
• Pay weekly.
• Paid vacation and holidays.
• Air conditioning in the shop.
• Saturday lunches.
• Employee lounge.

Pay and Schedule

Pay is weekly.

Schedule

The schedule is flexible to accommodate the needs of the employee and the business.

Company Culture

Franklin Toyota fosters a culture and work environment conducive to success. The company believes in hiring the best people to do the best job and has a strong belief in actively engaging in the local community through partnerships and leadership roles.