Parts Associate

About the Role

A Parts Associate works directly with customers to determine specialized product needs and services, provides price estimates for installations, and collaborates with the service team to ensure high customer satisfaction.

Responsibilities

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and scheduling
• Maintain and update prepayment logs and keep customers informed of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicles to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross-train to perform other duties as necessary

Requirements

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product experience is preferred but not required
• Ability to work daily on a computer and perform internet searches
• Excellent organization and follow-up skills
• Knowledge of Service Department procedures and policies is preferred
• Valid driver’s license required
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices
• Periods of standing, stooping, crawling, and bending

Pay

A reasonable estimate of the total annual compensation range (base pay + variable compensation) is $30,000 – $60,000 or more. This is a variable pay role with uncapped variable pay.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On-the-job training opportunities
• Comprehensive benefit package including medical, dental, and vision (for full-time associates)
• Access to dental and vision coverage (for part-time associates)