Parts Advisor

What To Expect At Tesla

The Parts Advisors at Tesla play a crucial role in service operations, supporting both Technicians and customers in achieving our mission to accelerate the world's transition to sustainable energy.

What You'll Do

• Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments
• Monitor inventory within the parts system, communicate parts updates and availability with relevant team members
• Review upcoming appointments and ensure they are properly prepared and documented in our system
• Prepare internal orders for shipment to other service center locations
• Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
• Systematically receive, inspect, and put away stock and special-order parts
• Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
• Pick up and transport parts using van or forklift, engaging third parties when necessary

What You'll Bring

• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• This role requires flexibility to support critical projects and deadlines, including occasional weekend or evening hours
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Able to communicate, read, and write effectively in the English language on all levels
• Proficient in MS Office
• Valid driver’s license required and ability to obtain appropriate state licensing, where applicable
• Able to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time

Specific Vision Abilities Required

• Ability to identify parts
• Ability to identify potential safety hazards in the parts department

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans with $0 paycheck contribution
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k) with employer match
• Employee Stock Purchase Plans
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Employee discounts and perks program