Parts Advisor

What To Expect At Tesla

Our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

What You'll Do

• Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments
• Maintain inventory within the parts system, communicate parts updates and availability with relevant team members
• Review upcoming appointments and ensure they are properly prepared and documented in our system
• Prepare internal orders for shipment to other service center locations
• Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
• Systematically receive, inspect, and put away stock and special-order parts
• Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
• Pick up and transport parts using van or forklift, engaging third parties when necessary

What You'll Bring

• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• This role requires flexibility to support critical projects and deadlines, including occasional weekend or evening hours
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Able to communicate, read, and write effectively in the English language on all levels
• Proficient in MS Office
• Valid driver’s license required and ability to obtain appropriate state licensing, where applicable
• Able to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time

Specific Vision Abilities Required

• Ability to identify parts
• Operate systems
• Identify potential safety hazards in the parts department

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans with $0 paycheck contribution
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k) with employer match
• Employee Stock Purchase Plans
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Employee discounts and perks program