Parts & Accessories Professional

About the role

Rogers Motors in Hermiston, Oregon, is seeking full-time Parts and Accessories Professional positions across their Hermiston dealerships. Employees are expected to be motivated, knowledgeable, and caring professionals who build long-term client relationships.

Responsibilities

• Be friendly, professional, and efficient when working with all customers, both on the phone and in person.
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Ensure that all charge sales are signed by the customers.
• Keep front and rear counter areas clean and uncluttered.
• Replenish assigned inventory daily.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Provide additional front and rear counter specific assistance relating to answering phone calls, providing price quotes, pulling stock parts, preparing parts for delivery, etc.

Requirements

• Valid Driver’s License.
• High school diploma or equivalent.
• One year of experience in an automotive parts department.

Qualifications

• Ability to read and comprehend instructions and information.
• Ability to work well with the public, sometimes with several customers at a time.

Skills

• Customer service experience.

Benefits

• Medical and dental coverage.
• Paid vacation.
• 401(k).

Pay

All full-time positions include medical and dental coverage, paid vacation, and a 401(k) plan.

Schedule

The schedule for these positions is typically full-time, with six to eight hours of standing per shift.