Partnerships Lead

About The Role

We are looking for a Partnerships Lead to own three of the highest-leverage relationships at Reacher: our top strategic accounts, the TikTok ecosystem (TikTok Shop US/UK partnerships, category teams, and the TSP network), and our agency partner ecosystem (holding companies, TSPs, and creator agencies). This role reports directly to the co-founder running GTM and works closely with the CEO.

Key Responsibilities

• TikTok Ecosystem Partnerships
  • Own the day-to-day relationship with TikTok Shop's US and UK partnership, category, and TSP teams
  • Drive Reacher's TikTok Shop Partner (TSP) certification end-to-end and maintain our positioning in the unified TSP ecosystem
  • Plan and execute joint webinars, trainings, and category enablement sessions for TikTok's seller and TSP teams
  • Represent Reacher in TikTok partner groups (Lark, Slack), events, and city-tour activations
  • Surface platform-level signals (new permissions, beta programs, category opportunities) back to Product and GTM
• Strategic Account Management
  • Own the relationship with our top 20–30 strategic accounts: holding companies (Omnicom/Flywheel, Publicis, Dentsu), enterprise brands (ABH, ColourPop, SKIN1004, Pandora-tier), and high-GMV Reacher Plus clients
  • Run a structured cadence (weekly to monthly depending on tier) with each account's executive sponsor
  • Maintain and move strategic accounts from product user to executive partner through QBRs, joint goal-setting, and expansion planning
  • Own renewal and expansion conversations for the strategic tier in partnership with sales and Reacher Plus delivery
  • Convert at-risk strategic accounts into wins through escalation, executive relationships, and product partnership
• Agency & TSP Partnerships
  • Build and maintain co-sell and co-marketing relationships with TSPs and creator agencies
  • Run a referral motion that turns agency partners into a consistent source of net new brand pipeline
  • Negotiate co-marketing programs: joint case studies, webinars, event presence, content swaps
  • Activate dormant agency relationships and identify new TSPs to onboard
• Cross-Functional Leadership
  • Partner with Sales on enterprise pipeline and deal strategy
  • Partner with Reacher Plus delivery on strategic account health and executive relationships
  • Partner with Product on platform-level requests from TikTok and top accounts

Ideal Candidate Profile

• 3–6+ years in partnerships, strategic accounts, or business development at a SaaS, commerce, or creator economy platform
• Track record managing 20+ strategic accounts simultaneously with executive-level relationships
• Demonstrated experience closing co-marketing and co-sell deals, not just maintaining relationships
• Strong written communicator who can run a cadence, log outcomes, and drive accountability without prompting
• Comfortable in a fast-moving startup environment with no existing playbook
• Strong execution capability (not strategy-only)

PREFERRED

• Existing relationships inside TikTok Shop (US or UK partnership orgs, category teams, or partner ecosystem)
• Prior experience at a TikTok Shop Partner (TSP), creator agency, or holding company in the social commerce space
• Experience taking a SaaS company through a platform partner certification (TSP, Shopify Plus, Meta Business Partner, Amazon Ads Partner, etc.)
• Working knowledge of the creator economy, affiliate marketing, or social commerce business models

This Role Is Not For You

• If you expect to inherit a playbook — there isn't one yet, and building it is part of the job
• If you prefer relationship-building over closing concrete co-sell, co-marketing, or expansion outcomes
• If you can't context-switch between an enterprise QBR in the morning and a tactical webinar plan in the afternoon