Partnership Marketing Director
Charlotte Hornets · Charlotte, NC · 5 days ago
HybridFull-time
Position Overview
The Partnership Marketing, Director will manage and strengthen relationships with key partners, ensuring seamless execution and lasting value for both Hornets Sports & Entertainment (HSE) and our partners.
Core Values
- HSE Embodies The Following Core Values:
- Integrity
- Teamwork
- Competitiveness
- Candor
- Accountability
- Resilience
Essential Duties And Responsibilities
- Act as the main point of contact for assigned partners, building strong, strategic, long-term relationships.
- Understand each partner’s business and goals and identify ways to align them with HSE assets and initiatives.
- Hold regular strategy meetings with partners to ensure goals are met and explore new opportunities.
- Drive renewals and upsells by presenting innovative, customized solutions that deliver measurable value for partners.
- Work closely with sales, marketing and analytics teams to uncover new revenue opportunities and improve existing offerings.
- Create clear and compelling presentations and proposals that demonstrate the value of HSE partnerships.
- Oversee the delivery of partnership assets, ensuring timely and high-quality execution.
- Develop detailed activation strategies for each partner, outlining goals, deliverables and timelines.
- Collaborate with partners to integrate their brand into HSE events, media and fan engagement activities in a way that resonates with audiences.
- Lead the preparation and delivery of partnership recaps, showcasing key successes and areas for improvement.
- Lead the team where needed.
- Ensure smooth communication and alignment between partners and internal teams.
- Represent the Partnership Marketing team in company-wide initiatives and cross-departmental projects.
- Use CRM systems, analytics tools and market research to provide partners with valuable insights and recommendations.
- Monitor and report on key performance indicators (KPIs) related to revenue, activation quality and partner satisfaction.
- Attend games and events to support partner activations and strengthen relationships.
- Maintain proactive communication with internal teams and external partners to ensure alignment and success.
- Demonstrate professionalism and uphold HSE brand standards in all interactions and deliverables.
Required Skills, Experience, And Abilities
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- 6+ years of experience in partnership marketing, revenue generation, client management, or a related field, with a proven ability to drive revenue growth.
- In-depth knowledge of marketing, partnerships and premium hospitality in sports or entertainment venues.
- Innovative and strategic thinker, passionate about the entertainment industry.
- Strong relationship-building skills with a customer-first approach, capable of engaging with executives and affluent clientele.
- Detail-oriented with excellent organizational and time-management skills to manage multiple accounts.
- High-energy, self-motivated partnerships professional with a passion for driving revenue.
- Strong negotiation skills and the ability to highlight the value of partnerships.
- Effective problem-solving abilities in fast-paced, high-pressure environments.
- Excellent strategic thinking and problem-solving abilities.
- Proficiency in CRM platforms, analytics tools and presentation software.
- Excellent negotiation, closing and consensus-building skills.
- Commitment to delivering a white-glove service experience that drives client satisfaction and retention.
- Exceptional verbal and written communication skills, with adaptability in style.
- Flexible schedule availability, including evenings, weekends and select holidays.