Partner Success Consultant - Commerce

About The Role

Hopper Technology Solutions (HTS) powers the next generation of B2B travel commerce, enabling global financial institutions, airlines, and loyalty partners to launch world-class travel portals built on Hopper's supply, products, and AI-driven personalization. We're looking for a Partner Success Consultant to work alongside senior executives across our global partner network, driving measurable business growth through strategic consulting and platform optimization.

Responsibilities

• Develop and execute growth strategies that drive revenue, conversion, and engagement across travel products — covering loyalty, pricing, merchandising, and marketing best practices
• Lead executive business reviews with C-level and senior stakeholders, translating partner goals into clear roadmaps and measurable outcomes
• Serve as the primary strategic point of contact for your partner portfolio, building trusted relationships with leadership teams and ensuring alignment on priorities and performance
• Identify performance gaps and opportunities using platform data, then design and champion initiatives that move the needle
• Translate partner business needs into scalable product capabilities, working closely with internal product and engineering teams to prioritize and influence the roadmap
• Deliver data-driven insights and recommendations that inform partner decision-making at the executive level
• Collaborate onsite with partner teams where needed to drive strategy alignment, execution, and results
• Onboard new partners onto the HTS Commerce platform, ensuring a smooth transition and fast time-to-value
• Monitor partner health metrics and proactively flag risks, escalating and resolving issues before they impact performance
• Codify best practices, playbooks, and frameworks that can be scaled across the global partner network

Requirements

An ideal candidate has:

• Experience in a consulting, strategic partnerships, or partner success role within technology, travel, or e-commerce
• Proven ability to engage and influence senior and C-level leadership to drive measurable business outcomes
• Strong analytical skills and the ability to translate complex data into clear strategy and actionable recommendations
• Excellent communication skills and executive presence — comfortable leading high-stakes conversations with confidence
• A strategic mindset paired with a bias for execution and the adaptability to thrive in fast-moving environments
• Experience in travel, e-commerce, or SaaS is a strong asset

Perks And Benefits Of Working With Us

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages
• Unlimited PTO
• Carrot Cash travel stipend
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend
• Please ask us about our very generous parental leave, much above industry standards!
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid Medical, Dental and Vision coverage for employees
• Access to Disability & Life insurance
• Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan